Administrator Console Access

In order to access the SkillsTX Administrator Console:

• You or your organization must have a been set up with a SkillsTX tenancy.

• You will need to be authorized for Administrator Console Access by your organization, and provided access to the Admin Pages and Functions necessary

• You must have carried out your initial password reset in order to set up your personal credentials

• You must login using the exact same email address and Credentials established originally. Admin access will b e provided via an Admin Tab for your Planner Login.

• You can access the Console Login from your usual Login page.

Some checks to do before raising an Incident if not able to get Administrator Console Access

• You must have been provided with Administrator access (as described above)

• Check that you are able to connect to the internet via your network

• You are using the correct email address. (e.g. aliases will not work).

• Use the Reset Password link on the Login screen to send yourself a Password Reset Email.

  • If you do not receive the password reset email then either:

    • You have not yet been provided with Access to the SkillsTX instance (i.e check the Login URL is correct for your Organization) you are trying to access

    • Your access has been revoked for some reason

    • There is a genuine issue and you should raise the relevant Incident which describes your situation