15.1 Managing Promoted Actions
Managing Promoted Actions
The ability to Accept or Reject Actions that have been Promoted by others is available from this Page.
The fact that Action are waiting promotion will be displayed in the Promotion Requests button that will only be in focus if there are Promoted Action waiting to be addressed, as well as how many. Example here there is 1 Promoted Action waiting.
In addition you should also have received information Emails to this regard.
Actioning Promoted Actions
Select the Promotion Requests button
Review the Action by selecting the i symbol
You now have the option to Edit, Accept or Decline the Action promotion
If you choose to Edit, it will open the Action in Edit mode, in which you can make any changes. e.g. Add extra Skills
Use Save to save the changes or Cancel to abandon the edit
This will return to the previous mode with the Saved changes included
You now have the same options
To Accept the Action, which will add it to your organizations Action List use the Accept button.You will need to accept the Confirmation with an OK, or use Cancel to abandon the acceptance
You will get confirmation of the acceptance as a pop-up
You can then continue with any other Action promotion Requests and repeat the 2 to 20 sequence as above.
Once you have completed with the Action you wish to address you can return to the main Action List page by using the Return to List button
The Accepted Action will now appear in the Action List
An Email will be distributed regarding the acceptance to the person requesting the promotion
Once an Action has been added to the list is can continue to be managed exactly the same way as other predefined action.
On this page:
Decline Promoted Actions
To decline a Custom Action use the Decline button.
You will be required to include a reason for declining the Action in the pop-up.
Press OK to continue with the Decline action or Cancel to abandon the decline action.
You will get a brief pop-up confirming the action
And the person will be informed that their Promote action has been declined
The person will have the ability to re-do their Promote of the Action after a Decline should they choose to do so.
e.g. They may have addressed the reasons for it being declined initially, or may just disagree with it being rejected. If the former we would expect that some alternate form of communication with the person would be prudent.
Related Help pages