Administrator Console Access

In order to access the SkillsTX Facilitator Console:

• You or your organisation must have a been set up with a SkillsTX tenancy and established a Workspace.

• You will need to be authorised for Administrator Console Access by your organisation

• You must have carried out your initial password reset in order to set up your personal credentials

• You must login using either:

  • The exact same email address and Credentials established originally

  • Either your Google or Microsoft access credentials, provided they utilise the exact same Email address as above.

• You can access the Console Login from the Login page on the www.skillstx.com website.

  • Use the Login to SkillsTx from the Wisdom/support Drop-down list.

• You can access the Admin Console Login Help page here: Logging on to the SkillsTx Management Console (Admin)

Some checks to do before raising an Incident if not able to get Facilitator Console Access

• You must have been provided with Administrator access (as described above)

• Check that you are able to connect to the internet via your network

• You are using the correct email address. (e.g. aliases will not work).

• Use the Reset Password link on the Login screen to send yourself a Password Reset Email.

  • If you do not receive the password reset email then either:

    • You have not yet been provided with Administrator Access to the portal you are trying to access

    • Your access has been revoked for some reason

    • There is a genuine issue and you should raise the relevant Incident which describes your situation