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1. The first step would be to use the analytics provided to check for outliers.
   1. The Outlier Analysis analytics is looked at first:
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   2. It provides a analytical narrative.
      1. Kristel Esh has been highlighted as a possible issue with a larfger larger profile than the average.
      2. Willowdean Stam also has a high skill count, but he is actually still a Candidate for the CISO position, and so will be involved in an interview as a matter of course.
   3. The Outlier analytics backs-up the focus on Kristel Esh
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   4. The Corporate report Prioritised Endorsement Targets could also have been generated as an alternative to using the Analytics:

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        Info
        The Prioritised Endorsement Targets report is available for viewing from: 2. EB Services downloads

        
        

2.  Because EB Services has their own resident SFIA accredited person, Cherelle Couture, it was decided to make use of the Endorsement Procedures.
   
   1. Cherelle generated the Workbook associated with Kristel Esh's profile using Generate Workbooks under the Endorsement Procedures tasks.
   2. She then arranged an interview session with Kristel to discuss her skills and come to an agreement on what Kristel's skills profile should be
   3. Cherelle then completed the Workbook for Kristel and Approved it:

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   4. The Workbook was then imported into the system using Import Workbooks under the Endorsement Procedures tasks
   5. This established an Endorsed Profile for Kristel and she was also sent an Endorsed Profile certificate

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