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🔒 Problem

Certificate Mismatch or similar error when trying to use a link from a SkillsTX generated Email. Most often from the Password Reset Email, but could be others as well.

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  • The error us usually due to very stringent security protocols that are in place for the organization to which the Email was directed at, and not actually an issue with SkillsTX SSL certificates.

\uD83C\uDF31 Solution

This is easily resolved by using Copy/Paste instead of using the link directly from the Email.

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Note

If you continue to have problems and the above solution does not work then you can register an Incident using our Service Desk interface: SkillsTx Service Desk

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