UNAN - General
The identification, analysis, clarification and communication of the context of use in which applications will operate, and of the goals of products, systems or services. Analysis and prioritisation of stakeholders’ user experience needs and definition of required system, product or service attributes, behaviour and performance. The definition and management of user experience and user accessibility requirements for all potential users.
Reference to any tools and frameworks used. E.g Grid analysis, Citation analysis and Content analysis.
Any references to psychology and how it is used.