Setting up a new Administrator for the tenancy

Multi Provider Tenancy Administration

It is possible to provide someone who already has Administration access to alternative provider tenancies, access to this tenancy. Some reasons for that could be:

  • For functional support

  • Your organisation may rely on a consultant to provide workspace administration within your tenancy, and they may be doing similar for other clients

This means they can use their same Login ID (Email) & Credentials to access more than one provider tenancy.

You will still need to ensure you provide them with the correct style of access within this tenancy as per the Add Administrator steps below.

note

Administrator Access

Administrator person records are connected to the Tenancy, and are separate to the Individuals captured for Surveys etc. Therefore if the person setup as an Administrator is to be completing self-assessments and managing their Skill Profile, then will also need to be captured as an individual via the standard Workspace interfaces.

Administrator Access

Administrator person records are connected to the Tenancy, and are separate to the Individuals captured for Surveys etc. Therefore if the person setup as an Administrator is to be completing self-assessments and managing their Skill Profile, then will also need to be captured as an individual via the standard Workspace interfaces.

Add new Administrator - Step-by-step guide

Add the steps involved:

  1. Complete the required details for the new Administrator in the Add New Administrators form

  2. Press the Add Admin button to add the new administrator to the list of administrators

  3. Change the Administrators details and Workspace & Company access as as per:

  4. The standard initial Administrators email will be sent to:

    1. New Administrator only. They will receive the standard initial Administrators email for resetting their password and information links

    2. Administrators that are already assigned to alternative provider tenancies with the same email & credentials will NOT receive an email from the SkillsTx system.

      • Note: We would advise that they be informed of their access setup by a personal communication to ensure they are made aware of their new access

New Administrators are provided access to all Workspaces and All Companies in the tenancy by default, but with limited access rights

note

Tenancy selection

Administrators of multi tenancies may first need to select the provider tenancy they wish to work in after login:

  • e.g.

Change Provider

Multi tenancy administrators are able to change providers within an Administrator session.

  1. Select the Login ID in the top RHS. e.g.

    • They will then be presented with the Provider Selection page above.

Tenancy selection

Administrators of multi tenancies may first need to select the provider tenancy they wish to work in after login:

  • e.g.

Change Provider

Multi tenancy administrators are able to change providers within an Administrator session.

  1. Select the Login ID in the top RHS. e.g.

    • They will then be presented with the Provider Selection page above.

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