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Manage SFIA Credentials and Reports

This functionality is for managing the requests for, skill assessments/certification and Digital Badge issuing by accredited SFIA skill assessors.

Note

This functionality will only apply if:

  1. You have purchased skill assessment/certification Credits via SkillsTX.

    1. Note1: To purchase credits contact certify@skillstx.com or your SkillsTX relationship manager

    2. Note2: Fees apply as below

  2. The functionality has been made available to your organization by SkillsTX

  3. The Manage/Features option:

    • Allow users to request skill certification (fees apply) has been set to Yes

Fees:

  • To SkillsTX for processing, Assessment and cost of badges (we pay both Assessors and badge issuers)

  • 1 Credit = 1 User Certify Request for up to 6 skills to be assessed

  • Please contact certify@skillstx.com or your SkillsTX relationship manager for the latest pricing

    • Pricing at the time this was published. 10 Credits = US$4350

Note: Using our platform in this manner is more cost effective than individual requests for certification via our standard website interface.

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Warning

The Reject icons will only appear if you have been granted Admin access to do Rejections

It shows the current information regarding the number of available Credits and the status of the people who have requested assessment and certification.


Column visibility and Search/Filtering

Explained here: (Suggestion: User Right Click to select Open in a New tab or Window)

0.1 How to work with Admin Page tables and Search/Filtering


Info

This Admin interface is for SFIA Assessors, who are responsible for assessing individuals, following a Request for “Certify skills” submitted by a User. This will allow the Assessor to assess the individual and any information they provide (often through an assessment interview) and select the skill and level they deem that the person has demonstrated and submit it for issuing an accreditation Badge of the appropriate type. Badges will be issued via the scheme owner’s badging platform (for example, Credly).

Note: It also provides the ability for Certify Requests to be rejected by anyone who has been granted Admin access to do rejections.

Note

The ability for users to request certification using the Certify Skills button on their Evidence page, will only be available to them if the number of certify credits available is >0

Credit Limits (and warning messaging)

Note

Note: Credits limits are based on Requests for Assessment NOT on the issuing of badges.

  • While you have 16 or more Certify Credits available the message at the top of the page will indicate. e.g.

    • You have 16 certify credits available

  • For 9 or fewer Certify Credits available the message will change to a low credit warning. e.g.

  • Once you have consumed all current Certify Credits, the warning message will change to:

    • And the Certify Skills button will no longer be available to Users until more credits have been purchased etc


On this page:

Table of Contents

Info

Credentials Table description

You can hover-over the S,E,A Column Headers for a description of the report type

They are Only visible when Generate Reports active.

Column Name

Options

Description

S

Selection

Only if a report is available

To select SelfAssessed Profile Report.

E

Selection

Only if a report is available

To select Endorsed Profile Report.

A

Selection

Only if a report is available

To select Action Plan Report.

Action

  • Blank

  • (error)

Blank - Either the person has already been assessed and the person assessed, or the person logged in is not the assessor assigned to that person

Certify Icon - will show if the person logged in has been assigned to that person, they have still to be certified.

  • The icon can be selected to begin the certification process

Reject Icon - will show if the person logged in has been granted Reject access.

  • The Icon can be selected to begin the rejection process

Request submitted

Date of the submission request

Date

Status

  • Not Assessed

  • Assessed

Status of the certification. Changed to Assessed once assessment is completed and badges issued.

Assessor Name

Selection

From a list of Assessors

  • Used to select an assessor from the list while still in the Not Assessed Status

  • Displays the name of the assessor who last certified the person when Status = Assessed

Last Assessed Date

Date of the latest assessment/certification for that person

Date

Assigned to Me

When Assigned to me is selected, it will only show people that have been assigned to the person logged in

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Show all will return you to the full list


Generate Reports

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When Generate Reports is selected it provides the ability for the logged in Admin person to generate reports for the people that have submitted Evidence for certification. Thereby providing the information that may be necessary as part of the certification process.

  1. Note: The button becomes inactive and OK and Cancel buttons appears

  2. Use the S,E,A header selections to select/deselect All available Reports. (Hover over the column Header for a description)

    1. Warning: if the header selector is used, it selects/deselects the reports of everyone in the table NOT just the current page

  3. Ensure you have selected the required Reports only

  4. Press the OK button (or Cancel to exit Reporting mode)

  5. Unzip etc to extract the required reports and Save as required


Rejecting a Certify for an individual

A certify for an individual can be Rejected by anyone who has been granted Admin reject access.

To carry out a rejection:

  1. Select the (error) Icon associated with the person wishing to be certified

  2. You will be asked to confirm the rejection from a confirmation pop-up

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    • Click Ok to continue with the rejection - The certify request will then be removed from the system AND the Certify Credit will be returned to the pool.

    • Click Cancel if you wish to cancel the rejection.

Note

Take note of the instruction in the pop-up to notify the requester directly with then the reason. This will need to be carried out via mechanisms outside of the SkillsTX system.


Assigning an Assessor

In order to assign someone as a Assessor you must have been granted the access to do so.

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The Assessor may be tasked with both allocating an Assessor, as well as actually assessing and certifying for badges, or some organizations will have specific Admins that are only able to assign Assessors, but not qualified to do assessments and certifications.

  • Currently the assignment of Assessors when someone request certification is a Proactive process, as their are no notifications issued when a person requests to be certified. (Mainly because it is unknown who to notify at this point).

  • Therefore it is currently incumbent on the organization to carry out regular checks, assign and notify Assessors when they have been assigned.

    • Note: Plans are in place to improve this aspect in a future release

  1. Select the Assessor Name field of the person you wish to have an Assessor assigned to

    1. The Blue Tick selection will only become Active if the Person IS eligible

  2. Use the Blue Tick icon selection to select the person (Or you can select the Red icon to exit the selection)

  3. The Assessor Name field will be populated

  4. A Certify Action icon will appear (If the person Logged in is the Named Assessor only)

  5. The named Assessor will now be able to Assess and certify the persons Evidence request


Approving and Certifying an individual

If you have been assigned as the named Assessor then you will see the Certify Icon in the Action column against the people you have been assigned to.

Tip

Prior to the actual assessment:

  • It is common that the Assessor has reviewed the Evidence, and possibly the Skill Profile of the person to be certified.

  • The Assessor may also have had a face-to-face or online discussion with the person as part of the assessment to ascertain their skill and levels and which type of badge should be issued.

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Once you have selected a person to assess/certify and are taken to their Profile page as described in the following steps, you will also have access to their other Planner tabs such as Skill Profile, Action Plan. Evidence, Notes. Should you choose to select one of those tabs in the same window, you will need to return to the Admin page and re-select the Certify icon to return to the Select or edit skills for issuing badges window.

Alternatively, you can choose to open them in a new browser window to circumvent that. (Select & Right mouse click etc).

  1. A good idea is to use the Assigned to me button to filter the table

  2. You select the Certify Icon for the person you intend to assess and certify

  3. This will show the Select or edit skills for issuing badges page for the person in a new browser window

    • Note: You can use the Show All button at this stage if you wish to edit more skills for evidence than the ones requested

  4. Use the Edit button of the skill to be addressed to edit the skill

  5. For the Skill Level you wish to add their assessed competency level, select the competency level you wish to assign from:

    • None

    • Knowledge

    • Proficient

    • Competent

  6. Press Save Changes to Save your selection

  7. Once you have completed all the changes required press Save to save all the changes, and you will get a notification once they have been saved

  8. And you will now be able to issue the badges

  9. Press Submit for Badges

  10. You will need to confirm your SFIA credentials to proceed with the badge being issued by pressing OK (or Cancel to abandon the action).

  11. There may be some delays while it is processing the request/s, (usually due to interfaces with the issuing organization), and eventually you should get the following confirmation:

  12. You can close the Edit screen and return the the Admin page, where the Status of the assessment/certification will be changed to Assessed displayed for that person

  13. An Email notification will be sent to the person informing them of the badge submission

  14. An Email will also be sent to the SkillsTX Certify group informing them of the badge submission

  15. You may now wish to assess/certify additional people in the same session



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